Enhancing Airport Operations with AI at a Major EU Infrastructure
infrastructure
Summary
A leading player in EU infrastructure approached BuildPrompt with a vision to unlock the hidden value in their incident reports and associated documentation compiled over the past few years. The data within these documents contains valuable insights and learnings, and by leveraging AI capabilities, the organisation aimed to transform these underutilised reports into a centralised knowledge repository, driving improvements in knowledge sharing, project delivery, and safety across their operations.
Challenges
Like many major infrastructure operators, the organisation faced significant challenges in effectively capturing and applying the knowledge gained from past incidents to current and future projects. The incident reports, while rich in insights, often remained trapped in siloed repositories and were rarely revisited after being written, rendering them inaccessible and underutilised. Manually analysing these reports to identify trends and reduce the recurrence of incidents in the future was a time-consuming and inefficient process, hindering the organisation’s ability to leverage its institutional knowledge and drive continuous improvement.
BuildPrompt Solutions
BuildPrompt’s AI-powered platform addressed this challenge by automating the extraction, analysis, and synthesis of data from the incident reports and associated documentation. Through advanced machine learning algorithms, BuildPrompt processed the data to help users identify recurring themes, pain points, and best practices. By combining the organisation’s unique expertise and data with BuildPrompt’s cutting-edge AI capabilities, the solution provided a simple AI-powered database and enabled tangible improvements across three key areas:
Knowledge Sharing: Project teams could quickly learn from the experiences of their colleagues, fostering a culture of continuous improvement and avoiding repeating the same mistakes that led to past incidents.
Project Delivery Optimisation: The insights gleaned from the incident reports and learnings helped enhance the efficiency and quality of current and future projects, measurably increasing the organisation’s overall business productivity.
Enhanced Safety: BuildPrompt’s analysis of safety-related findings enabled the organisation to proactively identify and mitigate recurring risks, significantly reducing incidents and protecting both workers and stakeholders.
Operations Director, Major EU Infrastructure
