Privacy Policy

Information About Us:

We are BuildScan Limited / BuildPrompt, our address is 180 Strand, Temple, London, England, WC2R 1EA. Our registered Company number is 12317238. 

1. Introduction 

BuildScan Limited (“BuildPrompt”, “we”, “us”, “our”) operates an AI-driven asset intelligence platform that transforms construction, infrastructure, and real estate data into actionable insights. This Privacy Policy explains how we collect, use, and protect your information when you use our BuildPrompt service and website. 

By using our service, you agree to this Privacy Policy. If you disagree, please  discontinue use. 
 

2.Data Collection 

2.1 Personal Information: We collect personal data including your name, email address, and contact details when you create an account or interact with our Site or Service.  

2.2 Usage Information: We collect data about your Site and Service usage, such as your IP address, the type of browser, the pages you browse, and other usage specifics. 

2.3 Prompt and Response Information: We document prompts and responses for service delivery purposes only. Customer data, prompts, and responses remain the customer’s property and are never used to train our foundational models or enhance services for other customers.

2.4 Document and Data Processing: Your documents and data are processed within isolated, customer-specific environments using our proprietary AI technology. Any third-party AI platforms used for processing operate under strict data isolation protocols ensuring no customer data is retained, shared, or used for training by third parties.

2.5 Enterprise Level Control: We offer organisations significant control over how their data, prompts, and responses are managed at the enterprise level. This control can be fully customised to utilise only internal Models or other LLM’s as preferred.

2.6 Data Isolation: Each customer’s data is processed in isolated environments. No customer data is shared between clients or used for cross-customer service improvements.

3.Data Use and Sharing 

3.1 We do not use customer project data, documents, prompts, or responses to enhance our general platform capabilities, train foundational models, or improve services for other customers. Customer data remains segregated and is used solely for that customer’s specific service delivery.

4.User Rights 

4.1 As a Service user, you possess certain rights regarding your personal data. 

You have the right to: 
–  Access, correct, or delete your personal information. 
– Object to or limit our processing of your data. 
– Data portability (receive your data in usable format) 
– Withdraw consent at any time 
– Lodge a complaint with a supervisory authority. 
Contact us at info@buildprompt.ai to exercise these rights. 

5.Data Retention  

Project data and AI interactions are retained only as long as necessary to provide services to that customer / account, meet legal and regulatory requirements and to resolve any disputes or enforce an agreement.

6.Data Security 

We implement suitable technical and organisational measures to safeguard your personal data from loss, theft, misuse, unauthorised access, disclosure, alteration, and destruction. However, while we use advanced security measures, no system is completely secure. We continuously monitor and improve our security practices.  
 

7.Third-Party Links and Services 

Our Site and Service may feature links to third-party websites or services. We hold no responsibility for the privacy practices or content of these third-party sites or services. 

8.Country-Specific Provisions 

We comply with privacy laws and regulations in the countries where we operate. Depending on your country of residence, additional privacy rights may be available to you. We may use your Personal Data for specific purposes in accordance with local laws, and your consent to this use will be sought where required. Further, we will not provide your information to third parties for marketing purposes without your prior consent. 
 

9.Privacy Policy Amendments 

We may periodically revise this Privacy Policy. In case of significant changes, we will notify you via email or platform notification before taking effect. Continued use constitutes acceptance of updates.  

10.Contact Us 

For any queries about this Privacy Policy or our data practices, please contact us at info@buildprompt.ai 

Data Protection officer: Nicola Owen – info@buildprompt.ai